FAQ

Frequently Asked Questions – BikeShop.com.au

  1. Q: What types of bicycles do you feature on BikeShop.com.au? A: At BikeShop.com.au, we feature a wide range of bicycles available on Amazon, including road bikes, mountain bikes, hybrid bikes, commuter bikes, electric bikes, kids’ bikes, and more. Our goal is to showcase a variety of brands and models to cater to all cycling enthusiasts.
  2. Q: Are you an authorized Amazon affiliate? A: Yes, BikeShop.com.au is an authorized Amazon affiliate, which means we earn a commission from qualifying purchases made through our website’s links to Amazon products.
  3. Q: How does the ordering process work? A: When you find a bicycle or accessory you’re interested in on BikeShop.com.au, click on the product link. You’ll be redirected to the corresponding Amazon product page, where you can complete your purchase securely and conveniently.
  4. Q: What about shipping and delivery? A: As an Amazon affiliate, all shipping and delivery are handled by Amazon. Shipping costs and delivery times vary depending on your location and the items you’ve ordered. For more information on Amazon’s shipping policies, please visit their Shipping Information page.
  5. Q: Can I return or exchange an item if I’m not satisfied? A: Yes, returns and exchanges are subject to Amazon’s Returns and Exchanges Policy. Please refer to Amazon’s policy for more information on the process and any applicable charges.
  6. Q: Do the bicycles come with a warranty? A: Yes, all bicycles featured on BikeShop.com.au come with a manufacturer’s warranty as provided by the respective brands. The warranty typically covers defects in materials and workmanship. The specific warranty period and terms vary by brand and model. Please refer to the individual product page on Amazon for warranty details.
  7. Q: How do I determine the right bike size for me? A: Choosing the correct bike size is crucial for comfort and performance. Each type of bike has its sizing guidelines based on factors such as height, inseam length, and riding style. Our Bike Sizing Guide can help you find the perfect fit for your needs.
  8. Q: Do you sell cycling accessories and apparel? A: Yes, in addition to bicycles, we feature a wide selection of cycling accessories, clothing, and protective gear available on Amazon to enhance your riding experience. You can browse our full range of products on our website.
  9. Q: As an online-only platform, do you offer any advice on bicycle assembly and maintenance? A: While we don’t provide assembly or maintenance services ourselves, we offer helpful articles and resources on our website to guide you through the process. We also recommend referring to the manufacturer’s instructions included with your bicycle or consulting a local bike shop for professional assistance.
  10. Q: How can I contact BikeShop.com.au for more information or assistance? A: We’re here to help! You can reach our friendly customer service team by email or via the contact form on our website. Visit our Contact Us page for more information on how to get in touch.